Question 1

Same Day Service

Accepted Answer

Computers have become an indispensable utility of everyday life and we understand that when they stop working you want the problem resolved quickly. Depending on the time you call us we can usually be at your home or office the same day or at the very latest the next morning.
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Our aim to is be as flexible and accomodating as possible and in addition to normal office hours, we can offer evening or weekend appointments at your convenience and to fit your schedule.

Question 2

On-Site Repairs

Accepted Answer

We come to your home or office and can fix most problems within an hour or so. If on initial inspection the repair is a bit more complex and likely to take longer or requires additional parts we can give you a fixed price and you can then decide how you want to proceed - if we can't fix it there is no charge.
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As we come to you we can usually fix the computer the same day saving you the hassle of dismantling your computer and lugging it down to your local PC mega store only to be told they will get it back to you in a week or two!
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If it's more convenient, your welcome to drop of your computer with us on your way to work or shopping and in most instances we will have it repaired for you on your return. If the computer repair is delayed for any reason i.e. - if parts need to be ordered. We will keep you fully informed by text or phone of your repair progress and cost.

Question 3

No Quibble Guarantee

Accepted Answer

We've all been there where we have had a horrible customer experience, that often leaves us angry and frustrated. Our natural response is to never do business with that company again, bad mouth the company to anyone who will listen, and to leave negative feedback and publicity at every opportunity.
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As a small independant business our reputation means everything to us and customer satisfaction is our number one priority - if you are not 100% happy with our service - we're not happy and we will do everything possible to resolve any problem - GUARANTEED.

Question 4

Fast Friendly Service

Accepted Answer

We pride ourselves on delivering a professional customer focused service to exceptional standards. We don't try to confuse customers with computer speak and geeky computer acronyms - we just speak easy to understand plain English. If your are interested, you are welcome to watch the repair being undertaken and we can explain in plain English every step of the repair.

Question 5

Qualified & Experienced

Accepted Answer

Microsoft Certified Professionals with over 20 years hand-on experience in system administration, computer repair and networking.

Why Choose Us?